Refund policy
Return & Refund Policy
For Happy Studio
We hope you love your artwork. Each piece is carefully created, produced, and packed with care.
Due to the nature of our products, we do not accept returns or exchanges for change of mind. However, we will gladly assist you if there is an issue with your order.
Damaged or Incorrect Items
Please inspect your order upon arrival. If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
Please include:
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Your order number
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Clear photos of the item
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Clear photos of the packaging
If the issue is confirmed, we will offer a replacement or refund at no additional cost.
Returns
Returns are only accepted for damaged or incorrect items.
Items must be:
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Unused
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In original condition
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In original packaging
Items returned without contacting us first will not be accepted.
Return Address:
For Happy Studio
908 Beacon Square Ct, Apt 416
Gaithersburg, MD 20878
United States
Non-Returnable Items
We do not accept returns for:
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Handmade ceramics
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Tufting and textile art products
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Custom or personalized items
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Final sale items
Exchanges
We do not offer direct exchanges. If you would like a different item, please place a new order.
Refunds
Once we receive and inspect your return, we will notify you of the result.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Please note that your bank or credit card provider may require additional processing time.
If more than 15 business days have passed since your refund was approved, please contact us at:
